Privacy Policy
Last Updated: December 21, 2025
1. Introduction
Yael L Annis Insurance Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, mailing address, and other information you provide when requesting a quote or contacting us.
- Insurance Information: Information about the type of insurance coverage you're seeking.
- Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
- Communication Records: Records of communications between you and us, including emails, phone calls, and messages.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide insurance quotes and policy information
- To communicate with you about our services
- To process and fulfill your insurance requests
- To improve our website and customer service
- To comply with legal obligations and regulatory requirements
- To send marketing communications (with your consent, where required)
- To analyze website usage and improve user experience
4. Information Sharing and Disclosure
We may share your information with:
- Insurance Carriers: To obtain quotes and process your insurance applications
- Service Providers: Third-party vendors who assist us in operating our business (e.g., form processing, analytics services)
- Legal Authorities: When required by law or to protect our legal rights
- Business Transfers: In connection with a merger, sale, or transfer of company assets
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These include:
- Necessary Cookies: Essential for website functionality
- Analytics Cookies: Help us understand how visitors use our website (e.g., Facebook Pixel)
You can manage your cookie preferences through the cookie consent banner on our website. You can also adjust your browser settings to refuse cookies, though this may limit website functionality.
6. Your Privacy Rights
California Residents (CCPA): You have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Opt-out of the sale of personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
New York Residents: Under New York privacy law, you have similar rights to access, correct, and delete your personal information.
All Users: You may:
- Update or correct your personal information
- Opt-out of marketing communications
- Request a copy of the information we hold about you
To exercise any of these rights, please contact us using the information below.
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., WhatsApp, Facebook, Google Maps). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Marketing Communications
With your consent, we may send you marketing emails about our services. You can opt-out at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
12. Telephone Consumer Protection Act (TCPA) Compliance
By providing your phone number, you consent to receive calls and text messages from us regarding insurance quotes and services. You may opt-out at any time by contacting us.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Email: yael@ylainsurance.com
- Phone: 213-766-5041
- Address: 28632 Roadside Dr, Ste. 223, Agoura Hills, CA 91301
15. Form Processing
We use Formspree to process our contact and quote forms. When you submit a form, your information is transmitted to Formspree and then forwarded to our email address. Formspree's privacy policy can be found at formspree.io/legal/privacy-policy.
16. Analytics Services
We use Facebook Pixel to analyze website traffic and measure the effectiveness of our marketing efforts. Facebook's data policy can be found at facebook.com/privacy/policy.